Frequently asked questions

What if I have a food allergy or intolerance?

We strive to accomodate everyone’s taste and requirements. If you suffer from food allergies, intolerances or are vegetarian, we can design a menu around your needs. All we need is one weeks notice. 

What if it rains?

Weather is always an uncertainty, which is why we offer our customers the chance to reschedule. Keep an eye on the projected forecast and if you prefer to play it safe, we can reschedule you to another day providing we receive no less than 3 days notice. 

In the event of rain, we have an alternate destination planned ahead for you. 

Do you do gift vouchers?

Yes we sure do. Our gift vouchers can be purchased online and at Destination Southern Highlands (tourist information centre).

Our vouchers have a three year expiry in accordance with the NSW Fair Trading Act Laws.

How long should we allow for our mystery picnic?

This is a full day experience, allowing you the time to explore the area without having to rush from village to village. Keep in mind, your final picnic destination closes at 5pm. 

We recommend you start your day NO LATER than 10am. 

What do we need to bring?

Apart from a sense of adventure...a warm jacket and umbrella incase it rains. The Southern Highlands is renowned for its temperate climate and even during the warmer months you may experience mild temperatures. 

Everything else will be supplied.  

What is your cancellation policy?

We are happy to rebook your picnic providing we receive 3 days notice prior to your scheduled picnic. 

Regretfully, cancellations made after this time will not receive a refund due to prepayment of your picnic supplies and tastings.

As our focus is on providing high end, fine dining wares, we ask that you take care with our items. Regretfully, all damaged, and or missing items must be paid for.

Please ensure you return your cooler bag and picnic box including all items within, to the staff at your final destination. 

Any unreturned items will be charged to the picnic purchaser.

We require 3 days notice for cancellation.

We do not refund but will gladly rebook your picnic.

Cancellations made outside of this time will incur additional charges for rebooking due to prepurchased food.

As most of our packages include wine and tastings, we ask that you drink responsibly and in moderation. We urge you to not drink and drive and take no responsibility for accident or injury.

Please note persons under the age of 18 can not participate in Posh Picnics due to age restrictions. 

Our “Not so POSH” Southern Highlands picnic includes a section of dirt road. The road is suitable for all cars however we urge you to take precaution whilst driving. 

Please acknowledge your understanding of our terms and conditions by ticking our T & C box at checkout.